Contact the OIG Hotline

The OIG hotline receives, screens, and determines the disposition of complaints concerning veterans or VA that relate to potentially unlawful activity or potential violations of rules or regulations; fraud, waste, and abuse; and gross mismanagement of VA programs and operations.

The OIG has transitioned to web forms only for complaints submitted in electronic format; this change means that the OIG no longer accepts free-form email submissions except when OIG hotline staff specifically direct such submissions to ensure the secure transmission of protected information.

Submit a Complaint
Important Note: The OIG is responsible for conducting oversight of VA's programs and operations and is authorized by law to access all VA records. VA employees who contact the OIG hotline may provide the OIG with medical records and other VA records without violating the Health Insurance Portability and Accountability Act (HIPAA) or other privacy laws. However, such information should be transmitted by a secure method, such as by registered mail, encrypted or password-protected email provided by an OIG employee, or secure fax. VA employees should not send personally identifiable information (PII), protected health information (PHI), or other VA-sensitive information using the OIG web forms.

Other Contact Resources:

Phone: 1-800-488-8244
Monday, Tuesday, Wednesday, and Friday, 9:30 a.m. to 3:30 p.m. (Eastern Time)
Thursday, 9:30 a.m. to 1:00 p.m. (Eastern Time)

Fax: 202-495-5861

Mail:

VA Inspector General Hotline (53H)
810 Vermont Avenue, NW
Washington, D.C. 20420

Privacy Notice:

Please see VA's Privacy, Policies, and Legal Information page. Information you send might be incorporated into a Privacy Act System of Records [Federal Register Privacy Act of 1974; System of Records]

Beyond the ordinary

Based on NABVETS’ national mission and the emerging direction of NABVETS PHILLY Chapter 0039, here’s a synthesis of its broader advocacy goals, tailored to your equity-centered leadership and systemic reform lens:

Broader Advocacy Goals – NABVETS PHILLY Chapter 0039

1. Advance Equity for Marginalized Veterans

  • Champion the rights of Black veterans, women veterans, and those historically underserved by federal systems.
  • Address intersectional barriers in healthcare, housing, employment, and justice.
  • Advocate for policy reform that reflects the lived experiences of veterans facing systemic discrimination.

2. Strengthen Access to VA Benefits & Services

  • Provide certified claims representation and benefits navigation for all veterans, especially those with limited means.
  • Ensure fair treatment and recognition for veterans who are disabled, homeless, incarcerated, or reintegrating into society.
  • Push for transparency and accountability in VA systems and local service delivery.

3. Build Veteran Leadership & Civic Engagement

  • Develop pathways for veterans to engage in local government, policy advocacy, and community leadership.
  • Support leadership development for women and BIPOC veterans to shape the next generation of reformers.
  • Foster a culture of peer mentorship and empowerment within the veteran community.

4. Preserve Legacy & Amplify Voices

  • Document and honor the historical contributions of minority veterans, ensuring their stories are part of the national record.
  • Use storytelling as a tool to humanize data, influence policy, and shift public perception.
  • Create platforms for veterans to share their experiences, advocate for change, and build solidarity.

5. Drive Systemic Change Through Local Action

  • Collaborate with city, county, and state officials to shape legislation that improves veteran outcomes.
  • Launch community-based initiatives that integrate health, housing, and leadership development.
  • Position NABVETS PHILLY 0039 as a model chapter for equity-driven advocacy and service innovation.

 

Legislative Agenda

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

Policy Issues 

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

 

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

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